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Measuring the return on investment (ROI) of your  Leadership and Management Training

At Palladium we encourage our clients to measure the success of their leadership and management training, where ever possible calculate the ROI. Irrespective of whether a single staff member or an in-house group attend an ilm National Qualification or a one day modular workshop, it is important to understand the benefits achieved for both the individual and the business.


What do we mean by ROI?

In training terms ROI (Return on Investment) provides an answer to the question “For every £ invested in training how many £’s do I get in return?” Studies show that this figure is nearly always positive.


Why measure it?

Being able to show that the business is benefiting from adopting and applying learning in a way that positively impacts the business has significant advantages:


Take a simple approach…

Calculating ROI is often seen as complicated, difficult and time consuming and can therefore be overlooked when planning leadership and management training and development. Calculating ROI is a complex and imprecise process, however, there are a number of simple options you may consider that will give you an indication of your ROI:


Simple ROI calculation:


…this will give you the ROI for every £1 invested.


Individual Ownership


We use a range of methods to evaluate the ROI. Prior to commencing a development programme we undertake pre-programme one to one’s with both delegates and managers to ensure the proposed learning is at the right level and covers the key competencies for development. During the development programme action plans are implemented back in the workplace which generate new working practices and enhanced performance.


An integral part of the longer term programmes is the Making a Difference (MaD) initiative. Delegates are challenged to make a measurable difference through a change and/or improvement project. This not only provides the environment for the delegate to apply the leadership and management competencies but also to demonstrate a return on investment by making a difference.

Making a Difference