Training doesn't produce results - Training shapes behaviours - Effective behaviours produce results
At Palladium we encourage our clients to measure the success of their leadership and management training and where ever possible calculate the return on investment (ROI). Irrespective of whether a single staff member or an in-house group attend an ilm National Qualification or a one day modular workshop, it is important to understand the benefits achieved for both the individual and the business.
Prior to commencing a development programme we undertake a pre-programme one to one’s with both delegates and managers to ensure the proposed learning is pitched at the right level and covers the key competencies for development. During the development programme action plans are implemented back in the workplace which generate new working practices and enhanced performance.
An integral part of the longer term programmes is the Making a Difference (MaD) initiative. Delegates are challenged to make a measurable difference through a change and/or improvement project. This not only provides the environment for the delegate to apply the leadership and management competencies but also to demonstrate a return on investment by making a difference.
Please review our Case Studies shared below, explaning how delegations have demonstrated leadership ability and made a differnce for themselves and their organisation.
Making a Difference Case Study
‘Enhancing customer experiences and
boosting sales conversions by 63% this year.’

Making a Difference Case Study
‘Raising Self-Awareness and Productivity’

© 2026 Palladium Training & Consultancy Ltd,
Tredomen Gateway
Tredomen Business Park
Ystrad Mynach
CF82 7EH
Office: 01443 858668
Email: info@palladiumtraining.co.uk
Company Registered Number 5216462
VAT Registration Number 840937710


