Creative thinking makes problem solving fun. This module provides the tools and techniques to substantially enhance personal performance in both creative thinking and solving problems. It will illustrate how to solve problems through practical exercises and team work. At the end of the module, delegates will have a tool kit and self confidence to facilitate […]
Conflict is not a bad thing. However, the way individuals and organisations manage the fall-out (or fail to deal with it), often is. Resolving conflict requires the use of effective communication skills, assertive behaviour, problem solving and negotiating skills. This module develops a greater understanding and self-awareness of your preferred conflict management style, and the […]
The Essential Coaching Skills Module supports those who need to engage and positively influence outcomes from other people including managing any potential conflict. This includes staff members, Team Leaders, Supervisors and Managers who would like to consistently achieve positive outcomes when coaching, facilitating, delegating and holding people accountable. It also provides the foundation for those […]
Why is it most of us get on well with 80% of people, whilst 20% annoy and frustrate us? The Interpersonal Intelligence module provides a positive and practical experience to help delegates become more effective. It explores self perception and the perception others have of them, whilst enhancing the self awareness and personal performance. The […]
LEAD Management Programme provides an intensive introduction to the world of people management, focusing on achieving results with and through people. The programme is highly practical - the return on investment starts the minute the delegate re-enters their working environment. Two key features of the programme are the opportunity each delegate has to work with […]
Our work and personal environments are now more demanding and more competitive than ever. Managing time and work pressures are synonymous. We find ourselves working harder and longer. Recognising the need to evaluate the way we use time is the positive action required to reduce workplace pressures. The Personal Effectiveness module introduces you to a […]
Presentations are a highly effective medium of communication used with colleagues, project teams, management and customers. This module will provide delegates with the opportunity to practice the preparation and delivery of both formal and informal presentations. It is designed to enhance basic presentation skills, improving self confidence and assisting delegates to create a more professional […]
Becoming an effective and inspiring leader requires balancing competence with emotional intelligence, focusing on building trust, setting a clear vision, and empowering others. Key actions include cultivating self-awareness, practicing active listening, acting with integrity, and coaching team members rather than just commanding them. Inspiring leaders foster belonging and motivate teams to achieve shared goals. It […]
Today we have to learn to cope with constant changing work pressures and demands, whilst delivering effective results and customer satisfaction. A one fit approach or style tends to be less effective as you find yourself managing different situations and different people. The aim of the Communicating with Clarity module is to explore a range […]
Creative thinking makes problem solving fun. This module provides the tools and techniques to substantially enhance personal performance in both creative thinking and solving problems. It will illustrate how to solve problems through practical exercises and team work. At the end of the module, delegates will have a tool kit and self confidence to facilitate […]