The LEAD programme is delivered through a combination of six hybrid modules, one to one coaching sessions, action plans and work-based activities, and the implementation of a Making a Difference change/improvement project.

Module 1 – Interpersonal Intelligence
The Interpersonal Intelligence Module provides a positive and practical experience to help delegates become more effective by exploring their self perception and the perception others have of them, whilst enhancing communication between individuals. The approach is fun and interactive, and give delegates a language and framework to better understand themselves and others, which they can put into practice straightaway.

Module 2 – Personal Resilience
Our working environments are now more demanding and more competitive than ever. Managing time and work pressures are synonymous. We find ourselves working harder and longer. This module introduces you to a range of practical tools and techniques that allow you to take charge of time, respond proactively to the constant change in demands, feel more in control of work and life and manage your well-being.

Module 3 – Leading and Motivating a Team
Teamwork is an essential resource for all managers and getting the team to communicate effectively, interact positively, and collaboratively problem solve has become a vital leadership skill. This module has been designed for people at all levels who want to develop a high performance team. It examines areas critical to effective team working and identifies the challenges in moving a team through the four stages of team development.

Module 4 – Communicating with Clarity
In this Module we explore the challenges of communicating with clarity, reducing misunderstandings and winning the hearts and minds of staff, colleagues, management, customers and suppliers. A one fit management approach or style tends to be less effective as you find yourself managing different personalities and situations. The aim of this module is to explore both directive and supportive communication styles, together with a range of tools and techniques that underpin a flexible management approach, gaining commitment and motivation form others.

Module 5 – Enhancing Individual and Team Performance
One of the keys to influencing and motivating staff and colleagues is to learn to let go and trust others. To achieve this we must gain a balance between managing performance, giving feedback and solving problems. The module provides an opportunity to reflect upon implementing a range of performance management tools and techniques, supporting the development and performance of staff and colleagues, and using a collaborative management style to solve problems and implement solutions.

Module 6 – Holding People Accountable and Managing Conflict
Conflict is not a bad thing. However, the way individuals and organisations manage the fall-out (or fail to deal with it), often is. Resolving conflict requires the use of effective communication skills, assertive behaviour, problem solving and negotiating skills. This module develops a greater understanding and self-awareness of your preferred conflict management style, and the communication and interpersonal skills required to manage, resolve and where possible prevent conflict.

Delegates have the option to work towards an ilm Level 3 or 5 Award in Leadership and Management qualification.

View our ilm Programmes – ilm Level 3 – ilm Level 5

Bespoke Company Programmes
The LEAD Management Programme can be delivered internally to a group of managers, providing organisations with the option to select the most appropriate Modules. This will allow customisation of the content to reflect current processes and procedures and/or the strategic change the organisation is currently implementing.

Open Programmes
Alternatively, there is the option for managers to join an open cohort of managers from different organisations. The programme is currently being delivered face-to-face, here at Palladium Training and also via ZOOM through half-day interactive seminars. Seminars commence at 9.15am and conclude no later than 12.30pm.

One to one Coaching
Additional one-to-one coaching sessions with delegates back in the workplace reinforce the learning and encourage the application of the models, tools and techniques.