Resolving Conflict & Holding People Accountable
Conflict is not a bad thing. However, the way individuals and organisations manage the fall-out (or fail to deal with it), often is. Resolving conflict requires the use of effective […]
Conflict is not a bad thing. However, the way individuals and organisations manage the fall-out (or fail to deal with it), often is. Resolving conflict requires the use of effective […]
Why is it most of us get on well with 80% of people, whilst 20% annoy and frustrate us? The Interpersonal Intelligence module provides a positive and practical experience to […]
LEAD Management Programme provides an intensive introduction to the world of people management, focusing on achieving results with and through people. The programme is highly practical - the return on […]
Most organisations need to assemble project teams quickly to manage constantly changing customer and market demands. A project manager is required to balance their time between defining, planning, managing, coaching, […]
Our work and personal environments are now more demanding and more competitive than ever. Managing time and work pressures are synonymous. We find ourselves working harder and longer. Recognising the […]
Presentations are a highly effective medium of communication used with colleagues, project teams, management and customers. This module will provide delegates with the opportunity to practice the preparation and delivery […]
Becoming an effective leader requires balancing competence with emotional intelligence, focusing on building trust, setting a clear vision, and empowering others. Key actions include cultivating self-awareness, practicing active listening, acting […]
Today we have to learn to cope with constant changing work pressures and demands, whilst delivering effective results and customer satisfaction. A one fit approach or style tends to be less effective as you find yourself managing different situations and different people. The aim of the Communicating with Clarity module is to explore a range […]
Enhancing individual and team performance provides the knowledge and skills to competently and confidently develop and lead teams to achieve organisational goals and objectives. It will encourage you to assess the effectiveness of your current performance management process and procedures in measuring team performance, share best practice of high performance teams and critically review your […]
Conflict is not a bad thing. However, the way individuals and organisations manage the fall-out (or fail to deal with it), often is. Resolving conflict requires the use of effective […]