Enhancing individual and team performance provides the knowledge and skills to competently and confidently develop and lead teams to achieve organisational goals and objectives. It will encourage you to assess the effectiveness of your current performance management process and procedures in measuring team performance, share best practice of high performance teams and critically review your […]
Conflict is not a bad thing. However, the way individuals and organisations manage the fall-out (or fail to deal with it), often is. Resolving conflict requires the use of effective communication skills, assertive behaviour, problem solving and negotiating skills. This module develops a greater understanding and self-awareness of your preferred conflict management style, and the […]
Why is it most of us get on well with 80% of people, whilst 20% annoy and frustrate us? The Interpersonal Intelligence module provides a positive and practical experience to […]
LEAD Management Programme provides an intensive introduction to the world of people management, focusing on achieving results with and through people. The programme is highly practical - the return on investment starts the minute the delegate re-enters their working environment. Two key features of the programme are the opportunity each delegate has to work with […]
LEAD Management Programme provides an intensive introduction to the world of people management, focusing on achieving results with and through people. The programme is highly practical - the return on investment starts the minute the delegate re-enters their working environment. Two key features of the programme are the opportunity each delegate has to work with […]